Good to know

Our Aspiration

We place the highest value on quality, transparency, and a careful selection of our products.
Every stone and every piece of jewelry is chosen with aesthetics and value in mind.

Shipping & Security

Shipping Conditions

Delivery

We currently deliver to the following countries:

  • Germany
  • Austria
  • Switzerland

An expansion to other EU countries is planned.

Delivery Times

Unless a different period is specified in the respective offer, delivery of the goods will take place:

  • Germany: 1–3 working days
  • Austria: 2–5 working days
  • Switzerland: 3–7 working days

Please note that no deliveries are made on Sundays and public holidays.

Shipping Costs

DE Germany

  • €19.90 flat rate
  • Free shipping for orders over €500

🇦🇹 Austria

  • €19.90 flat rate
  • Free shipping for orders over €500

🇨🇭 Switzerland

  • €29.90 flat rate

Important Note:

For deliveries to Switzerland, additional customs duties, taxes, and fees may apply, which must be borne by the customer.

Shipping Providers

Shipping is carried out with reliable shipping partners such as:

  • DHL
  • Deutsche Post
  • and possibly UPS or FedEx for high-value shipments

All shipments are sent insured and with tracking.

Security & Packaging

  • Shipping is in neutral and discreet packaging
  • High-value products are specially secured
  • Handover usually takes place with a signature

Payment

Payment Methods

We offer secure and convenient payment options to make your purchase easy and straightforward:

  • Credit Card (Visa, Mastercard, American Express)
  • PayPal

All payments are processed through certified and secure payment service providers.

Security of Your Payment

The security of your data is our highest priority.

Your payment information is transmitted encrypted and not stored on our servers.

Processing is handled by established payment providers such as PayPal or Shopify Payments, which guarantee the highest security standards.

Payment Processing

Your chosen payment method will be charged immediately after completing the order.

After successful payment, you will receive an order confirmation via email.

International Payments

Depending on the country and chosen payment method, additional fees may apply (e.g., from your bank or credit card provider). These are beyond our control.

Note

Please note that we only accept the payment methods offered during the order process. Payment by invoice or cash on delivery is currently not possible.

Returns & Trust

You have the option to cancel your order in accordance with our return policy.
Our goal is for you to be completely satisfied with your selection.

Note on Product Images

Some of the representations on our website were created using modern technologies and are for visual illustration purposes only.
The respective product specifications are decisive for the quality of a product.

Personal consultation

We are happy to assist you with your selection – individually, discreetly, and without obligation.

Contact us